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Mitel Communications Suite
Mitel® Communications Suite, a pre-integrated unified communications (UC) solution, allows Mitel’s flagship 3300 IP Communications Platform (ICP) software to reside on Sun Microsystems® servers along with other Mitel voice applications. This solution preserves the functionality and features of t ... Learn More |
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Mitel Communications Director
Virtual Mitel Communications Directorfrom Mitel Virtual Solutions Mitel® and VMware® have partnered to allow voice and business applications to run together in a virtualized environment. Now, Virtual Mitel Communications Director offers the same MCD functions and capabilities, while being treated ... Learn More |
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Mitel Multi-Instance Communications Director
Mitel Multi-Instance Communications Director Mitel® Multi-Instance Communications Director (MICD) defines a new paradigm for centralized voice over IP deployments by providing a dense, scalable, and energy efficient communication services platform, while maintaining the flexibility of completely d ... Learn More |
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Mitel Enterprise Manager
Mitel Enterprise® Manager is an integrated suite of management tools that allow simple configuration, control and management of Mitel’s enterprise product portfolio. It allows access to multiple sites and systems from a single interface lowering business costs and increasing staff productivity. ... Learn More |
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Mitel System Manager
Monitor, program, manage and diagnose your Mitel 5000 Communications Platform (CP) or Mitel Axxess® system through a single, Web-based interface with System Manager software. The advantages of this all-in-one management application continue to increase as your communications system grows, particula ... Learn More |
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Mitel Remote Management
The Mitel Management Access Point is a gateway for remotely accessing, monitoring and servicing Mitel IP Communications Platforms (ICPs) and traditional PBX systems over public broadband and PSTN connections. It greatly decreases service costs by reducing engineer site visits and drastically improvi ... Learn More |
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Mitel Business Dashboard
Would you run your website without being able to obtain data on how many unique visits you receive, how long people stay, and where they go? No! So, why would you accept any less with your phone system? Mitel® Business Dashboard, available exclusively on the Mitel Applications Suite, a communicati ... Learn More |
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Mitel Call Accounting
Mitel® Call Accounting is a comprehensive call costing solution that is available as either a single site or multi-site solution, and can optionally be integrated with Mitel Contact Center Management. Robust and reliable, it enables you to monitor and control telecommunication costs and give you a ... Learn More |
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Mitel Emergency Response Adviser
Mitel® Emergency Response Adviser is a complete, fully integrated and modular platform equipped with the vital services and data necessary to accurately dispatch Emergency Services to the exact location where an E-911 call originates. Using state-of-the-art Mitel Voice over IP (VoIP) technology, Em ... Learn More |
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Mitel Unified Communicator Advanced
Mitel Unified Communicator® (UC) Advanced (formerly Mitel Your Assistant® Premium) is Mitel’s award-winning unified communications client that integrates presence and availability, secure instant messaging, audio conferencing and web and video collaboration with the call control capabilities of ... Learn More |
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Mitel TeleCollaboration Solution
Mitel TeleCollaboration Solution (TCS) delivers a new experience in video conferencing by connecting remote participants in a real-time collaborative environment that can rival or exceed what is readily achieved through face-to-face communications. Our focus is on the collaborative experience – t ... Learn More |
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Mitel Unified Communicator Express
Mitel® Unified Communicator® (UC) Express is a lightweight, serverless unified communications client that provides productivity enhancements like click-to-dial, incoming caller ID pop-up, PC-based missed calls and speed calls list, and personal (Microsoft® Outlook®) directory integration. UC Ex ... Learn More |
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Mitel Audio and Web Conferencing
Mitel Audio and Web Conferencing (AWC) is a simple, cost-effective and scalable audio and web conferencing solution. AWC supports up to 200 audio and web conferencing ports and is the perfect solution for connecting people together quickly and simply, regardless of their location. AWC combines the ... Learn More |
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Mitel Live Business Gateway
Mitel Live Business Gateway enables enterprises to implement IP-based solutions through a smooth, intelligent evolution. Working in conjunction with Microsoft® Office Communications Server 2007 R2, a SIP-based presence and collaboration server, the Mitel / Microsoft partnership delivers advanced ap ... Learn More |
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Mitel PC-to-Phone
PC-to-Phone is also referred to as direct SIP. Mitel has successfully completed Microsoft® certification testing for direct SIP connectivity between Mitel 3300 IP Communications Platform (ICP) and Office Communications Server (OCS) 2007 R2. Mitel is now listed on the Microsoft web site as a certif ... Learn More |
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Mitel Dual Forking with Remote Call Control
Dual forking with remote call control (RCC) is targeted at users who want the combination of using their Communicator client with a Mitel desk phone when in the office or at home (using a Mitel Teleworker Solution phone) and using Communicator as a SIP softphone when travelling or away from their de ... Learn More |
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Mitel Contact Center Enterprise Edition
Mitel® Contact Center Enterprise Edition is ideal for sophisticated contact centers of all sizes; it meets the advanced requirements of small, single-site contact centers, and seamlessly scales to address the needs of distributed, multi-site, virtual contact centers. Designed to ensure business con ... Learn More |
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Mitel Contact Center Business Edition
Mitel® Contact Center Business Edition is designed for single-site contact centers with 25 or fewer agents. This value-packed, out-of-the-box solution offers you a selection of the most frequently used applications from Mitel’s Contact Center portfolio. It delivers: Award-winning graphical age ... Learn More |
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Mitel Customer Service Manager
Mitel® Customer Service Manager is an entry level contact center solution, available exclusively on the Mitel Applications Suite, a communications solution for small and medium-sized businesses. It enables basic contact centers or workgroups to efficiently monitor, manage, and route calls. It provi ... Learn More |
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Mitel Enterprise Messaging
For Mitel® 5000 Communications Platform (CP) and Mitel Axxess®, Mitel Enterprise® Messaging integrates and stores voice, email and fax messages in a centralized location. It lets users easily access and manage all their messages from Microsoft® Outlook®, and scales from 4 to 32 ports. Enterpr ... Learn More |
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Mitel Embedded Messaging
Mitel’s IP communications platforms offer embedded voicemail solutions for cost-effective voice messaging. Embedded messaging is easy to manage and delivers streamlined user administration and system management. Users can easily and conveniently manage their voice messages with intuitiv ... Learn More |
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Mitel NuPoint Unified Messaging 640
Mitel NuPoint Unified MessagingTM (UM; formerly Mitel NuPoint Messenger IP®) 640 is a highly scalable and robust messaging solution that delivers carrier-grade reliability and resiliency. It meets the scale, reliability and budget requirements of businesses of all sizes, with flexible deploym ... Learn More |
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Mitel NuPoint Unified Messaging Standard Edition
From basic voicemail to advanced unified messaging, Mitel NuPoint Unified MessagingTM (UM; formerly Mitel NuPoint Messenger IP®) Standard Edition satisfies the diverse messaging needs of your entire user population. It has a modular architecture that allows you to buy the system you need toda ... Learn More |
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Mitel Business Dashboard
Would you run your website without being able to obtain data on how many unique visits you receive, how long people stay, and where they go? No! So, why would you accept any less with your phone system? Mitel® Business Dashboard, available exclusively on the Mitel Applications Suite, a communicati ... Learn More |
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Mitel Customer Service Manager
Mitel® Customer Service Manager is an entry level contact center solution, available exclusively on the Mitel Applications Suite, a communications solution for small and medium-sized businesses. It enables basic contact centers or workgroups to efficiently monitor, manage, and route calls. It provi ... Learn More |
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Mitel NuPoint Unified Messaging Standard Edition
From basic voicemail to advanced unified messaging, Mitel NuPoint Unified MessagingTM (UM; formerly Mitel NuPoint Messenger IP®) Standard Edition satisfies the diverse messaging needs of your entire user population. It has a modular architecture that allows you to buy the system you need toda ... Learn More |
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Mitel Audio and Web Conferencing
Mitel Audio and Web Conferencing (AWC) is a simple, cost-effective and scalable audio and web conferencing solution. AWC supports up to 200 audio and web conferencing ports and is the perfect solution for connecting people together quickly and simply, regardless of their location. AWC combines the ... Learn More |
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Mitel Teleworker Solution
There is a quiet evolution in the re-defining of the very nature of work. Traditional work day activities are no longer tied to a specific time or location. In this new scenario, employees across remote sites can now work collaboratively and access distributed company data and expertise – be it fr ... Learn More |
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Mitel Unified Communicator Mobile
Mitel Unified Communicator® (UC) Mobile (formerly Mitel Mobile Extension) empowers users with a single phone number and a single voice mailbox while providing them with access to the business communications features they need - anywhere, anytime. With UC Mobile, you can link – twin - your extens ... Learn More |
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Mitel Unified Communicator Mobile
Mitel Unified Communicator® (UC) Mobile (formerly Mitel Mobile Extension) empowers users with a single phone number and a single voice mailbox while providing them with access to the business communications features they need - anywhere, anytime. With UC Mobile, you can link – twin - your extens ... Learn More |
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Mitel Border Gateway
The nature of the traditional office work place is changing with increased numbers of mobile and remote employees. To ensure enhanced productivity, companies are leveraging their investments in a Mitel IP-PBX by extending unified communications capabilities over the Internet to mobile or remote work ... Learn More |
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OAISYS Tracer
With the Tracer contact center recording and quality assurance solution, call recordings become a vital part of developing highly effective compliance, process and risk management programs. Tracer call monitoring functionality ensures phone-based interactions are readily available for handling dispu ... Learn More |
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OAISYS Talkument
Talkument voice documentation software provides businesses complete control over risk management, quality assurance, customer retention, dispute resolution and other critical business concerns. Talkument users enjoy the familiarity of an Outlook-style interface to store and organize call recordings ... Learn More |